IT and Cybersecurity FAQ
These answers cover service fit, Microsoft 365 support, cybersecurity work, project scope, and Salt Lake metro coverage for small businesses.
What size company is the best fit?
The public site is written for businesses with roughly 5 to 20 employees. That is the range where structured support and security discipline tend to matter, but a full internal IT team is uncommon.
Do you only support businesses in Salt Lake?
Yes. Service is limited to the Salt Lake metro and nearby businesses within about a 30-mile radius.
Can we start with a security assessment instead of a long-term contract?
Yes. Security assessments, Microsoft 365 reviews, and defined project work can begin without converting immediately into monthly support.
Do you handle Microsoft 365 user and admin issues?
Yes. That includes licensing, tenant cleanup, identity controls, mail flow concerns, SharePoint permissions, and day-to-day administrative support.
What is included in monthly support?
Monthly support is built around user help, endpoint oversight, patch discipline, environment review, and remediation when security or reliability issues surface.
Can you help if our Wi-Fi or cabling is a mess?
Yes. Office network cleanup, Wi-Fi remediation, and physical network work are part of the service stack when the scope is local and defined.
Do you work with regulated businesses?
Yes, when the need is practical readiness: control cleanup, documentation support, Microsoft 365 hardening, and remediation work that reduces audit friction.
What happens after we submit the form?
The request is reviewed for fit, urgency, and service area. You can then expect a direct next-step response rather than a generic marketing sequence.